# Touch Tone Shortcuts panel field descriptions

Use the Touch Tone Shortcuts panel to create touch tone shortcuts in the Dialpad window. The Touch Tone Shortcuts panel contains the following controls:

Name | Description
--- | ---
Touch Tone Shortcuts Name | The Touch Tone Shortcuts field presents all the telephone numbers mapped to the Touch Tone Shortcuts option in the dial-pad window. This field represents the name given to each telephone number defined as a Touch Tone Shortcut. You can rename the telephone names by clicking on the corresponding names.
Phone Number Number | Use this field to specify the telephone number to the touch tone shortcuts panel. The numbers for a Touch Tone shortcut can be of any length and can include * and #. The number do not have to conform to any format. Use this field to specify the telephone number for agents to the touch tone shortcuts panel. The numbers for a Touch Tone shortcut can be of any length and can include * and #. They do not have to conform to any format.

Button | Description
--- | ---
Add | Clicking Add creates an 'Untitled' shortcut in the Touch Tone Shortcuts panel.
Remove | Clicking Remove deletes the selected item from the Touch Tone Shortcuts panel.

Related tasks
Creating the Touch Tone shortcuts
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