# Making a call from the Contact List window

Contacts List refers to an address book with individual contact details that you create and save in your personal computer.

1. On the action bar, click Contact List.

   The Contact List window displays a list of individual names with their available communication channels.

2. In the Contact List window, click Click To call for the associated contact.

   If the recipient has more than one telephone number, the system presents with lust of telephone number in the following order: work phone, mobile number, home phone, and video phone.

3. If you are making a call through a telephone, perform the above tasks.

   - If you are in the Desk Phone mode, the phone forces off-hook on the speaker phone, or if you have a headset you are already off-hook. If you want to use the handset, lift the handset. Your telephone rings before the destination telephone answers and dials a call to the number specified in the field.

   - If you are in the Other Phone mode, wait for the other phone to ring and answer the phone.

   The system dials a call to the dialed number and creates a work item in the Work List window when the recipient answers the call.

Related information
Contact Details dialog box field descriptions
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