# Installing Avaya one-X Agent (silent installation)

The silent installer runs the Avaya one-X Agent installation with the following features:

- H.323 protocol

- Avaya Video Telephony Solution

- Microsoft Internet Explorer

- Mozilla Firefox

- Polycom video

You can configure all options available in the GUI install can using the silent installation. You can use the OneXAgentSetup.exe setup to install Avaya one-X Agent 2.5 with the default options or with specific options, as described in the following procedures.

1. Open the command prompt and navigate to the folder where you have copied the Avaya one-X Agent Installation Software that you downloaded from the Avaya distribution site.
2. To install Avaya one-X Agent with default options, run the following command from the command prompt:

       OneXAgentSetup.exe /qn

3. To install Avaya one-X Agent with specific options, you must provide appropriate property values for each option that you install through the command line or in the install.properties file. The following table provides description for properties:

   Property | Description
   --- | ---
   INSTALLLOCATION | Requires full path to the directory where you want to install Avaya one-X Agent.
   USERNAME | Sets the agent user name.
   COMPANY NAME | Sets the name of your company.
   INSTALLTUTORIALS | Installs help with or without tutorials. Set its value as `1` to install help with tutorials.
   ENABLECLICKTODIALIE | Enables Click-to-Dial feature in Internet Explorer. Set its value as `1` to enable the feature in Internet Explorer.
   ENABLECLICKTODIALFF | Enables Click-to-Dial feature in Firefox. Set its value as `1` to enable the feature in Firefox.
   ENABLEVIDEO | Enables video in Avaya one-X Agent. Set its value as `1` to enable video.
   TTYDEVICEBAUDRATE | Sets the standard TTY device baud rate. Select the 45.45 if your country standard is 45.45 or select 50. Contact your system administrator for more information.
   LAUNCHAPPONEXIT | Starts Avaya one-X Agent immediately after installation. Set its value as `1` to start Avaya one-X Agent immediately after installation.
   USESINGLESIGNON | Enables single sign-on (SSO) for Avaya one-X Agent. Set its value as `1` to allow users to perform a single sign on.
   ENABLECENTRALSTORAGE | Enables central storage of agent profiles and configuration. Agents can make changes to their profiles and configurations through the Avaya one-X Agent user interface. Set its value as `1` to enable the central storage of the configuration.
   CENTRALMANAGEMENTURI | Sets the storage path of the central location where agent profiles and configuration will be stored. Set its value as `https://<host>/oneXAgentCM/client/`, where <host> is the IP address of Central Management.
   INSTALL_FR | Set to 1 to install French language binaries
   INSTALL_DE | Sets the language to German
   INSTALL_IT | Sets the language to Italian
   INSTALL_JA | Sets the language to Japanese
   INSTALL_KO | Sets the language to Korean
   INSTALL_ES | Sets the language to Spanish
   INSTALL_NL | Sets the language to Dutch
   INSTALL_PT | Sets the language to Portuguese
   INSTALL_RU | Sets the language to Russian
   INSTALL_ ZH-CN | Sets the language to Chinese Traditional
   INSTALL_ ZH-TW | Taiwan

4. Run the following command to install Avaya one-X Agent with specific options:

       OneXAgentSetup.exe /qn <property>=<property value>

   For example, you can use the following to enable video and using Central Management that as French and German language packs:

       OneXAgentSetup.exe /qn EnableVideo=1 CENTRALMANAGEMENTURI=https://148.147.173.187/oneXAgentCM/client/
        INSTALL_FR=1 INSTALL_DE=1

   Note

   If you plan to install Avaya one-X Agent using a push mechanism, there are several options to push the Polycom and Avaya one-X Agent to the agent's computer. Once the file is copied to the agent's computer, you can use a custom script to install the software on other agent computers. Please involve your technical experts in this as Avaya does not support such an installation.

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