# Contact Details dialog box field descriptions

The Contact Details dialog box provides the following controls.

Mandatory fields are marked with an asterisk (*) mark.

Name | Description
--- | ---
Favorite | Use the Favorite option to save the contact to the favorite list.
Speed Dial | Use the Speed Dial option to store the contact in the Speed Dial list. If you enable this option, it introduces check boxes against the Work, Mobile, Home, and IM fields. Therefore, it provides option to add the numbers to the Speed Dial list.
First Name | Use the First Name field to enter the first name of the contact.
Last Name (or Company) Last Name | Use the Last Name field to enter the last name of the contact. You can also enter name of an organization where you have a contact number but no specific person to contact.
Work | Use the Work field to enter the office telephone number of the contact. The system uses the work phone as a default phone. A check box appears if you enable the Speed Dial option. You can use this option to include the work number in the speed dial list.
Mobile | Use the Mobile field to enter the mobile number of the contact. Enable this option against this field to include the mobile number in the speed dial list. A check box appears if you enable the Speed Dial option. You can use this option to include the mobile number in the speed dial list.
Home | Use the Home field to enter the home telephone number of the contact. A check box appears if you enable the Speed Dial option. You can use this option to include the home number in the speed dial list.
Email | Use the Email field to enter an e-mail address of the contact.
IM | Use the IM field to enter the XMPP or SIP address of the IM contact, for example, if the contact handle is 123456 and name of the presence server is abc, type the IM address as `123456@abc.com`. A check box appears if Speed Dial option is enabled. You can use this option to include the IM in the speed dial list. Avaya one-X Agent is also interoperable with third-party IM Presence services, namely, Avaya one-X Communicator (Avaya one-X Communicator), Microsoft Office Communicator Server. The application, if integrated, provides the ability to add an Avaya one-X Communicator contact using an XMPP handle, and a Microsoft Office Communicator Server contact using SIP handle.
Company | Use the Company field to enter the name of the company.
Address 1 | Use the Address 1 field to enter the contact's company address.
Address 2 | Use the Address 2 field to enter complete the contact's company address. This is an optional field.
City | Use the City field to enter the city name.
State | Use the State field to enter the state name.
Zip | Use the Zip field to enter the zip code.

Icon | Name | Description
--- | --- | ---
| Favorite | This icon appears next to the Favorite label.
| Speed Dial | This icon appears next to the Speed Dial label.
| Click to Call home Click to Call Mobile Click to Call Work | The Click to Call icons appear next to the voice call fields. The Click to Call options activate when you specify voice call number to the corresponding fields. You can click this icon to make voice calls. Note If you have enabled the Speed Dial option, check boxes appear against the voice call fields.
| Click to IM | The Click to IM icon appears next to the IM field. The option activates when you assign an XMPP or SIP address of the IM contact. You can click this icon to send instant message to the IM contact specified in the field. Note If you have enabled the Speed Dial option, a check box appears against the IM field.

Related tasks
Making a call from the Text Input field
Making a call from the Contact List window
Making a call from the Work Log window
Making a call using the Speed Dial list
Consulting a contact in the list
Making a call from the Dialpad window
Calling Supervisors from Contact List
Creating a new contact
Viewing individual contacts
Removing contacts from the Contact List window
Modifying contact details
Importing a contact from a directory
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