# Deleting a greeting

1. On the top bar, click System Options > Agent Preferences.
2. In the Agent Preferences dialog box, click Record Greetings.
3. In the Record Greetings panel, highlight the greeting and click -.

   The system displays a confirmation dialog box.

4. Click OK.

   The system removes the selected greeting from the list.

Related information
Record Greetings panel field descriptions
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