# Viewing the Dialpad window

1. On the action bar, click Dialpad.
2. In the Dialpad window, perform any of the following steps:

   - To view the expanded Dialpad window, click >> on the right panel of the window.

   - To view the collapsed Dialpad Window, click << on the right panel of the window.

   The application displays the Dialpad window with a fully functional alpha-numeric dial pad. To remove alphabets from the dial pad keys, go to System Options > Agent Preferences > User Interface and clear Display letters on Dialpad check box.

Related information
Dialpad window button descriptions
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