# Managing the Work Log window

The Work Log window keeps the call records for incoming calls, outgoing calls, and instant messages. A single call record contains contact name, telephone number, date/time, and call duration. Further, each call record contains dialed DTMF number, screen pop name, and work code details, as available and applicable.

This section explains how to view a list of work log records, view additional details, sort contacts, find a work log records, and delete a call log using the Work Log window. You will also learn how to configure work log record settings and how to find and optimize the search criteria.

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