# Sharing the desktop

## Click to share menu

You can share the desktop and the applications running on the desktop using the Desktop Sharing feature. The Desktop Sharing feature is effective during consultation with other agents or supervisors. It also serves as an effective data sharing tool. You can share the desktop with the agent at a click of a button during an active call. Since the desktop sharing is possible on an active call, you need not specify the recipient's id to share the desktop.

The Click to share menu appears as a work item object. This menu allows you to initiate desktop sharing with the corresponding agent on call. The application displays the menu in the work item window every time you receive or call an agent in your enterprise network.

## Shared desktop window

The Shared desktop window is similar to the video window, but with limited controls. It provides the following controls:

- The End Screen Sharing button allows ending the desktop sharing.

- The View menu helps you in selecting the correct window size (default 25%).

- The Duration indicator tracks the time elapsed in desktop sharing.

- The Share source menu indicates the source of shared desktop.

- Starting desktop sharing
- Ending desktop sharing

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