# Avaya one-X Agent installation checklist

As Avaya one-X Agent interacts with many different products and services, you need to plan for a successful installation. Use this checklist to plan your activities. This check list makes sure that all requirements are in place for an error-free installation.

# | Task | Description |
--- | --- | --- | ---
1 | Determine how your enterprise will deploy Avaya one-X Agent. | The deployment option may include telephony protocol, feature set, usage mode, and Communication Manager. Avaya one-X Agent supports video with H.323 in the My Computer and Desk Phone modes. For details, see Enterprise requirements. |
2 | Ensure that all product licenses are in place. | Avaya controls the use of Avaya one-X Agent and the optional Avaya Video Telephony Solution through licenses. You must purchase licenses for these products in order to use them. For license information, see License requirements. |
3 | Download the software package from the Avaya support site. | The Avaya one-X Agent software download package is available on the Avaya Support Web site at http://www.avaya.com/support. For software requirements, see Software requirements. |
4 | Ensure that the end user and enterprise environments can support Avaya one-X Agent. | For the installation option, consider the following: Is the required hardware in place? For hardware requirement, see Hardware requirements. Have all related Avaya software products been installed and administered correctly? For Avaya software requirements, see Software requirements. Have all related third-party software products been installed and administered correctly? For third-party software requirements, see Software requirements. Have you verified that your infrastructure is ready for video telephony? For more information, see the Avaya Video Telephony Solution deployment guide, available on the Avaya Web site at http://www.avaya.com/support. |
4 | Administer Avaya one-X Agent feature on Communication Manager. | Ensure that your system administrator has configured Communication Manager to support extension assignments, IP connectivity, telephone types, video, and other settings. For details, see Administering Communication Manager for Avaya one-X Agent. |
5 | Determine how you will distribute the Avaya one-X Agent software to your employees. | You can: Use a tool such as the Microsoft Software Management Server (SMS) for silent installations. Use a customer installation process that requires end users to manually install the Avaya one-X Agent and other related software. |
6 | Begin the installation process. | Avaya one-X Agent installation is available for personal computer and Windows Server environments. For steps, see Installing Avaya one-X Agent. |
7 | Start Avaya one-X Agent. | You must register your telephone extension with the Communication Manager system to configure your system preferences. |
8 | Complete the initial administration. | After completing the installation, you must configure your system and agent preferences. The basic administration settings are available in Setting up the initial configuration. |

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