# Using the Click-to-Dial feature

The Click-to-Dial feature allows you to use your mouse to automatically dial properly-formatted telephone numbers that appear in Web pages. This feature only functions with Web pages displayed in Microsoft Internet Explorer or Mozilla Firefox.

## Prerequisites

- Ensure that the Click-to-Dial program has been enabled at the time of installation.

- If you are using Internet Explorer on your personal computer, ensure that the Enable Click to Dial in Internet Explorer option has been enabled in System Options > System Settings > Desktop Integration.

- If you are using Mozilla Firefox on your personal computer, ensure that the Enable Click to Dial in Mozilla Firefox option has been enabled in System Options > System Settings > Desktop Integration.

1. Open a Web page using a Web browser that contains a telephone number that you want to call.

   The Web browser opens the specified Web page and any properly-formatted telephone numbers are yellow-highlighted.

2. Move your mouse cursor over one of the highlighted telephone numbers.

   If the Web page is an unsecured site, the cursor will change to a telephone with a red A. For secured sites, the cursor will change to a hand with an extended index finger.

3. Click the highlighted telephone number.

   The system automatically dials the selected telephone number from the Web page.

Related information
Desktop Integration panel field descriptions
©2011, Avaya Inc. All Rights Reserved.