# Avaya Switcher II headset support for Desk Phone and Other Phone

If you are working on a Windows XP machine with Service Pack 2, you can work using the Switcher II headset to listen to the agent greetings. The Other Phone and the Desk Phone configurations can support agent greetings if you use an Avaya Switcher II headset.

For information on using the Avaya Switcher II headset, refer to the http://www.plantronics.com/media/ link.

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