# Signing out as an agent

You can sign out as an agent from the ACD service when you finish the work for the session. However, you will be able to handle direct calls from agents in the contact center or from callers outside the contact center.

On the top bar, click Agent Status > Logout and select the appropriate reason code from the list, if available.

The system logs you out from the ACD server with the associated reason code (if applicable) indicating that you are not available for ACD calls. You can log in again by clicking the Login Agent option. If you attempt to log out while on an active call, the system logs you out from the ACD service only after you hang up the phone.

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