# Putting a call on hold manually

Use the manual hold option to put an active call on hold manually when you initiate a new call or reactivate the previously held call.

1. On an active call, perform any one of the following actions:

   - If you are using the My Computer configuration, in the Work List window, click Hold.

   - If you are using the Desk Phone configuration, on the telephone set, press Hold.

     The fast blinking LED next to the call line appearance button on the desk phone indicates that the active call is on hold.

   If you attempt to perform any other tasks without putting the active call on hold, the system displays a warning message. If you still attempt to perform any other task, the held call drops.

   The system puts the active call on hold.

2. To return to the previously held call, perform any one of the following actions:

   - If you are using the My Computer configuration, in the Work List window, click Unhold.

   - If you are using the Desk Phone configuration, on the telephone set, press Unhold when a single call is on hold, or press the corresponding call line appearance button when multiple calls are on hold.

   You can switch between calls by clicking the Unhold button for the corresponding called parties.

Related information
Call Handling panel field descriptions
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