# Favorite Buttons dialog Box field descriptions

The Favorite Buttons dialog box allows you to choose up to eight buttons. The following are the buttons available on the Favorite Buttons window.

Button | Description
--- | ---
Release | The Release button is equivalent to ending a call in the work list window or hanging up the telephone.
Manual In | The Manual In button is equivalent to accepting the call in the Manual Accept mode.
Auto In | The Auto In button is equivalent to accepting the call in the Auto-Accept mode.
AfterCall | The AfterCall button is equivalent to wrapping up the call in the ACW mode.
AuxWork | The AuxWork button is equivalent to setting the agent status to auxiliary mode. Use the AuxWork button to refuse an ACD call.
Assist | The Assist button is equivalent to dialing a call to the supervisor. Use the Assist button to place a call to the supervisor directly.
Work Code | The Work Code button is equivalent to assign a work code to the work item in the Work List window. Use the Work Code to assign a work code to the work item.
last-numb | The last-numb button allows you to re-dial the previously dialed number.
Normal | Clicking the Normal button to place the station display into normal call identification mode.

Related tasks
Customizing the favorite buttons
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